hello you have a problem with your order and in 100% of cases we are here to solve the problem

by email  at [email protected] or by phone at 06 32 00 90 54

But know that in accordance with the law we contribute to a mediation service which is:


CECMC Accredited

222 Chemin de la bergerie 0

1800 Saint Jean de Niost


I, the undersigned, Eliane SIMON, mediator, president of Sas Médiation Solution,

consumer mediation entity approved by the Commission d'Evaluation et de Contrôle de la Médiation de la Consommation (CECMC), since December 14, 2018, certifies that:


4 Rue du Moulin

70700 CHOYE

Has fulfilled the obligations dictated by Articles L.611 to L.616 and R.612 to R.616 of the Consumer Code and has appointed, as Consumer Mediator

:Sas Mediation Solution

222 Chemin de la Bergerie

01800 Saint Jean de Niost

Tel. 04 82 53 93 06

Website: https://www.sasmediationsolution-conso.fr

Email: [email protected]

Membership registered under number: CS0001100/2005

Done, at Saint Jean de Niost, on 13 May 2020

Eliane SIMON, President